Bicycle Rental Agreement, Liability Waiver, and Release
Tugo Bike Share Corporation d/b/a Tugo (“Tugo Bike Share”) is a self-serve bicycle rental system (“Service”), managed by Shift Transit LLC (“Company,” “Our,” or “We”). In consideration of your use of any Service, Company requires that you (“User”, “You”, or “Your”) agree to all terms and conditions in this Bicycle Rental Agreement, Liability Waiver, and Release (“Agreement”), which are intended to promote the safe use of Tugo Bike Share’s bicycles, and which apply to all Long-Term Users as well as to all Daily Users, as defined below. In this Agreement, “User” means and includes both Long-Term Users and Daily Users.
Section 1. Modifications to Agreement.
Company reserves the right to unilaterally amend, modify, or change this Agreement, at any time and from time to time in its sole discretion, without notice and without User’s consent. By continuing to use any Service after any amendment, modification, or change, User has agreed to be bound by all such amendments, modifications, and changes. User must carefully review this Agreement on a regular basis to maintain awareness of all amendments, modifications, and changes. Whenever a change is made to this Agreement, Company will post a notification on www.tugobikeshare.com (“Website”).
Section 2. Term of Agreement.
This Agreement shall remain in full force and effect beginning with Your first use of any Service, and as otherwise provided in this Agreement; provided, however, that Your personal financial responsibility under Section 15 of this Agreement, titled “Credit Card Matters”, expires one year after the later of (i) Your last use of any Service, or (ii) the expiration of Your of any pass purchased for the use of any Service (each a “Pass” or “User Pass”). At any time and from time to time, and without User's consent, Company may unilaterally terminate Your right to use any Service, in Company’s sole discretion and without any notice or cause. This Agreement remains in full force and effect after any termination of Your right to use any Service.
Section 3. Service System.
The Service is comprised of Tugo Bike Share bicycle stations (“Stations”), which sometimes include an automated pay station (“Pay Station”) or a smart station (“Smart Station”), and separate stands that allow the docking of Tugo Bike Share bicycles (“Bike Docks”). The Stations are for the purposes of the renting, docking, and locking of Tugo Bike Share bicycles, as well as the identification of the User. Under the Service, Tugo Bike Share bicycles may be rented from any Station and must be returned to any Station.
Section 4. User Passes.
Section 4.1 Long-Term Pass. User may purchase a long-term User Pass for the use of the Service, which may be for a period of either (i) one year or (ii) 30 days (each a “Long-Term Pass”). To purchase a Long-Term Pass, User must complete a registration form and create an account ("Account") on the Website to become a Long-Term User (“Long-Term User(s)”). When a Long-Term User subscribes to the Service, Company will charge the Long-Term User’s credit card the amount for the Pass, as described in Section 5. Once Long-Term User’s credit card payment clears, Company will mail a system key with a welcome packet to the mailing address listed by Long-Term User. Welcome packets are typically received by Long-Term User within one (1) week. Long-Term Users who elect the 30-day or monthly option will also have the option to select “auto-renewal” authorizing Tugo Bike Share to charge a subsequent monthly fee until Long-Term User contacts Tugo Bike Share to terminate such monthly automatic renewals of the monthly Long-Term Pass. User must activate the system key card on the Website, under the “Login” heading, before using the Service for the first time. A Long-Term Pass becomes valid and active once the system key is activated on the Website.
All users, including Long-Term Users, must still pay the rates as set forth in Section 7 for all trips in excess of 30 minutes. Within one year after the expiration of a Long-Term Pass, User may renew (if the “auto-renewal” option was not already selected) the Long-Term Pass on the Website, under the “Login” heading. If the Long-Term Pass is not renewed within this period of time, then User may be required to (i) take certain actions to reactivate Long-Term User's Account, or (ii) create an entirely new Account for a new Long-Term Pass. The Long-Term Pass, and the personal identification number and system key related thereto, are non-transferable and may be terminated if User breaches this Agreement, as decided by Company in its sole discretion. If a Pass is terminated for any reason, then no refund shall be provided.
Section 4.2 Daily Pass. If User elects not to purchase a Long-Term Pass and merely uses the Service for 24 hours, then User may elect to purchase a Pass for a period of 24 hours (“Daily Pass”) and User shall be considered a Daily User (“Daily User”). To purchase a Daily Pass, User will either be prompted for payment (1) at the Pay Station, or (2) via the mobile app “Transit App” or “CycleFinder”; provided; however, that Daily User must in addition pay the rates as set forth in Section 7 and all users, including Daily Users, must still pay the rates as set forth in Section 7 for all trips in excess of 30 minutes.
Section 5. Long-Term User Rates and Benefits.
A one-year Long-Term Pass may be purchased for $80, $65 (for individuals at least 65 years of age and older), or $5 (for qualified individuals who receive State assistance), and a one-month Long-Term Pass may be purchased for $18, plus tax and additional charges pursuant to the rates set forth in Section 7. User may purchase a Pass by using a Visa or MasterCard credit card. On the 28th day of each month, the total amount of chargeable trips (i.e., those trips in excess of 30 minutes, as the case may be) will be charged to Long-Term User’s credit card. Payment by cash is offered through PayNearMe. Cash payments can be made at any local CVS, 7-11 or Family Dollar store. At the end of each month, Long-Term User may access a statement of chargeable trips on the Website. If Long-Term User has any claim or dispute regarding a chargeable trip, then Long-Term User must, within 10 business days from the end of the prior month with the disputed claim, provide to Company the corresponding trip number to identify the place and time the Tugo Bike Share bicycle was rented and returned.
Section 6. Daily Pass User Rates and Benefits.
A Daily User must pay an $8 flat fee for a Daily Pass, plus additional charges pursuant to the rates set forth in Section 7, and when a Daily User signs up for the Service either (1) at the Pay Station, or (2) via mobile app on “Transit App” or “CycleFinder,” the charge will appear on Daily User’s credit card statement.
Section 7. Usage Rates.
In addition to the Long-Term and Daily Pass rates outlined in Sections 4 through 6, all Users are subject to usage rates as set forth in the chart below. So long as User returns the Tugo Bike Share bicycle to a Bike Dock within 30 minutes, no usage charge applies. User may remove another Tugo Bike Share bicycle from a Bike Dock after returning and docking the previous Tugo Bike Share bicycle.
| Price | Usage rates | |
| Daily | $8 | 0-30 minutes: $0. Each additional 30-minute period: $4 |
| Monthly | $18 | 0-30 minutes: $0. Each additional 30-minute period: $2 |
| Annual/Founder | $80 | 0-30 minutes: $0. Each additional 30-minute period: $2 |
| Senior Citizen | $65 | 0-30 minutes: $0. Each additional 30-minute period: $2 |
| Access | $5 | 0-30 minutes: $0. Each additional 30-minute period: $2 |
The maximum usage fee charge is $100 for trips up to 24 hours.
Section 8. Availability of Service.
Company makes every effort to provide the Service for 365 days per year, but does not guarantee that the Service will be available at all times, as force majeure events or other circumstances might prevent Company from providing the Service. Access to the Service also is conditioned on the availability of Tugo Bike Share bicycles at each Station. Company does not represent or warrant the availability of any Service or the availability of any Tugo Bike Share bicycle at any Station. User may use the Website or either the Transit App or CycleFinder, which may be downloaded from the iTunes Store or Google Play, to consult the inventory of Tugo Bike Share bicycles available at a Station.
Section 9. Directions for Using Service.
Section 9.1 Removing Bicycle.
Section 9.1(a) Removing Bicycle by Long-Term User. Long-Term User must insert his/her system key into the reader slot on the Bike Dock keyboard, to remove the Tugo Bike Share bicycle from the Bike Dock. After the system key has been inserted into the reader slot, Long-Term User will have 20 seconds to remove the Tugo Bike Share bicycle from the Bike Dock. The signal light remains yellow during the validation of Long-Term User’s system key, and the signal light turns green when the Tugo Bike Share bicycle can be removed. Two sound signals are also emitted. If the Tugo Bike Share bicycle is not removed within 20 second period, the Bike Dock locks and Long-Term User must repeat the process described above.
Section 9.1(b) Removing Bicycle by Daily User. A Daily User must insert a credit card or cash into the Pay Station or, if using the Transit App or CycleFinder, obtain a 5-digit code after completing the payment process. The Daily User must then type the 5-digit code into the Bike Dock keyboard, to remove the Tugo Bike Share bicycle from the Bike Dock. After the 5-digit code has been entered, the Daily User has 20 seconds to remove the Tugo Bike Share bicycle from the Bike Dock. The signal light remains yellow during the validation of the Daily User’s 5-digit code, and the signal light turns green when the Tugo Bike Share bicycle can be removed. Two sound signals are also emitted. If the Tugo Bike Share bicycle is not removed within 20 seconds, the Bike Dock locks and the Daily User must repeat the process described above. Each time a Daily User would like to remove a new Tugo Bike Share bicycle from a Bike Dock, Daily User must insert a credit card into the Pay Station, insert the applicable cash payment or renew using the Transit App or CycleFinder and obtain a new 5-digit code, to remove the next Tugo Bike Share bicycle. A Daily User may remove up to four Tugo Bike Share bicycles on each credit card account, and Daily User will be charged for the use of four Tugo Bike Share bicycles. Note that if a Daily User rents multiple bicycles in one transaction, only one (1) 5-digit code will be issued for removal of the Tugo Bike Share bicycles from the Bike Dock.
Section 9.2 Returning Bicycle. To return the Tugo Bike Share bicycle, User must secure it into an available Bike Dock. A sound signal is emitted, and the signal light turns yellow, then green, confirming that the Tugo Bike Share bicycle has been properly secured to the Bike Dock. If the Tugo Bike Share bicycle is not properly secured in the Bike Dock, then the signal light turns red, and a longer signal sound is emitted. If the signal light turns red, User must repeat the operation until the signal light turns green, and the Tugo Bike Share bicycle is properly secured in the Bike Dock. If the signal light does not turn green, User must return the Tugo Bike Share bicycle to another available Bike Dock. If there is no available Bike Dock at a Pay Station, then Users must push the “Time Credit” icon on the Pay Station screen under the “More Options” menu. Long-Term Users must insert their key into the reader slot on the Pay Station and Daily Users must swipe their credit card at the Pay Station, to obtain an additional 15-minute credit in which to return the Tugo Bike Share bicycle to another Station. No fee is charged to User for the additional 15-minute credit. User may immediately remove another Tugo Bike Share bicycle from a Bike Dock. If there is no available Bike Dock at a Smart Station, User should immediately contact customer service by calling 877-ONETUGO or emailing customerservice@tugobikeshare.com. Any Tugo Bike Share bicycle that is not properly secured remains the sole responsibility of User, and the usage rates set forth in Section 4 will be charged until the Tugo Bike Share bicycle is properly secured.
Section 9.3 Permitted Period of Continuous Use; Lost or Stolen Bicycle. Use of the Service is limited to a period of 24 consecutive hours (“Permitted Period of Continuous Use”). If User maintains possession of the Tugo Bike Share bicycle beyond the Permitted Period of Continuous Use, then the Tugo Bike Share bicycle is deemed lost or stolen, User’s credit card may be charged a fee of $1,200, and a police report may be filed with local authorities. Company will first attempt to contact the User via telephone and email prior to charging the credit card, using the contact information provided by the User upon subscribing, in an attempt to locate the Tugo Bike Share bicycle. The data generated by the Service’s computer is conclusive evidence of the period of use of a Tugo Bike Share bicycle by User. User must report the disappearance of a Tugo Bike Share bicycle to Company within 24 hours following the disappearance and must report the disappearance to the local police department within 48 hours. If User promptly files a police report and forwards the police report to Company, then Company may, in its sole discretion, choose to charge User a reduced fee based on theft or damage to the Tugo Bike Share bicycle. Any use that exceeds the Permitted Period of Continuous Use is deemed a disappearance of the Tugo Bike Share bicycle, until the Tugo Bike Share bicycle is found or returned to a Bike Dock.
Section 9.4 Lost or Damaged System Key. If User’s system key has been lost or damaged, a replacement may be purchased by calling 877-ONETUGO or by emailing customerservice@tugobikeshare.com and reporting that the system key has been lost or damaged. A replacement charge of $5.00 for the lost or damaged service key will be charged, and a replacement system key will be mailed to User’s mailing address of record.
Section 10. General Assumption of Risk by User.
User agrees that riding a Tugo Bike Share bicycle involves many obvious and not-so-obvious risks, dangers, and hazards, which may result in injury or death to User or others, as well as damage to property, and that such risks, dangers, and hazards cannot always be predicted or avoided. User agrees that such risks, dangers, and hazards are User's sole responsibility. User agrees that if User’s use of any Service causes injury or damage to another person or property, then User may be liable for all resulting injuries, damages, and related costs. By choosing to ride a Tugo Bike Share bicycle, User assumes all responsibility for all related risks, dangers, and hazards, and User agrees that Company is not responsible for any injury, damage, or cost caused by User with respect to any person or property, including the Tugo Bike Share bicycle itself. User is solely and fully responsible for the safe operation of the Tugo Bike Share bicycle at all times. User may need to take additional safety measures or precautions not specifically addressed in this Agreement.
Section 11. Prohibited Acts.
User must not ride a Tugo Bike Share bicycle while carrying any briefcase, backpack, bag, or other item else, if it impedes User’s ability to operate a Tugo Bike Share bicycle safely.
User must not use any cellular telephone, text messaging device, portable music player, or other device that may distract User from safely operating a Tugo Bike Share bicycle.
User must not operate a Tugo Bike Share bicycle while under the influence of any alcohol, drugs, or other substance that may impair User’s ability to safely operate a Tugo Bike Share bicycle.
User must not carry a second person on a Tugo Bike Share bicycle.
User must not dock or lock any bicycle in any Station other than Tugo Bike Share bicycles.
User must not use any locking mechanism, other than the locking mechanism provided by Company at the Bike Dock, to lock a Tugo Bike Share bicycle to a Bike Dock. No Tugo Bike Share bicycle should be left unattended unless securely returned to and lock in a Bike Dock.
User must not violate any applicable federal, state, or local law, including those for bicycle riders.
User must not dismantle or modify a Tugo Bike Share bicycle in any way. This rule does not apply to the use of the seat height adjustment feature on Tugo Bike Share bicycles.
User must not exceed the maximum weight limit for the Tugo Bike Share bicycle (298 pounds) or the cargo carrier (22 pounds).
User must not operate a Tugo Bike Share bicycle in extreme weather conditions, including snow, hail, and electrical storms, which make it more dangerous to operate a Tugo Bike Share bicycle. User is advised to adjust User's riding behavior and braking distance to suit the weather conditions.
User must not allow others to use a Tugo Bike Share bicycle that User has removed from a Bike Dock. User understands that when User removes from a Tugo Bike Share bicycle from a Bike Dock, it is to be used only by User. User must not transfer User’s system key, 5-digit code at the Station or any other Account information to any other person.
Section 12. Additional User Obligations.
User agrees that User is a competent bicycle operator, is sufficiently fit to safely operate a Tugo Bike Share bicycle, and has taken all precautions necessary to ensure that User is capable of engaging in such physical activity. Like any physical activity, riding a Tugo Bike Share bicycle may cause minor or major injuries or discomfort and may worsen or complicate underlying medical conditions or diseases. By choosing to ride a Tugo Bike Share bicycle, User assumes all responsibility for all such injuries or other medical conditions.
User agrees that bicycles are machines that may malfunction, even if the bicycle is properly maintained, and that such malfunction may cause injury. User agrees that before using a Tugo Bike Share bicycle, User will inspect the Tugo Bike Share bicycle to determine the following: (i) adequate tire pressure; (ii) operation of all brakes and lights; (iii) proper attachment of the seat, pedals, and basket; (iv) good condition of the frame; and (v) any sign of damage, unusual or excessive wear, or other mechanical problem or maintenance need. User agrees not to ride the Tugo Bike Share bicycle if User notices any mechanical or other problem or safety issue, and User agrees to promptly notify Company of all problems and issues and to use a different Tugo Bike Share bicycle. User agrees to press the “Faulty Bike” button within 1 minute of docking a Tugo Bike Share bicycle that User notices has any mechanical or other problem or safety issue.
User agrees that Company does not provide or maintain riding paths or other locations for riding Tugo Bike Share bicycles, and that Company does not guarantee that there will always be a safe place to ride a Tugo Bike Share bicycle. Roads, bicycle lanes, and bicycle routes may become dangerous due to weather, traffic, or other hazards. User must not use a Tugo Bike Share bicycle for racing, riding off-road, or any other use, besides safe operation on public or private roads or property and designated bicycle routes.
User agrees that Company is not a common carrier. Alternative means of public and private transportation are available to the general public and to User individually, including public bus, street car, taxis, and pedestrian paths. Company provides Tugo Bike Share bicycles only as a convenience, and such rental availability is intended by Company to be used only by those persons who are able and qualified to operate a Tugo Bike Share bicycle on their own and who have agreed to all terms and conditions of this Agreement.
User must return the Tugo Bike Share bicycle to a Station and must insert the Tugo Bike Share bicycle into a Bike Dock, within 24 hours from the time the Tugo Bike Share bicycle was originally removed from a Bike Dock. User agrees that if the Tugo Bike Share bicycle is not returned to a Station and inserted into a Bike Dock within 24 hours, then the Tugo Bike Share bicycle is deemed missing or stolen, and User does hereby authorize Company to charge User’s credit card as provided in Section 9.3.
User agrees that Company may require User to return a Tugo Bike Share bicycle at any time.
User agrees that access to the Service is denied to any person less than 18 years of age. No minors may use the Service.
User must report all accidents and injuries involving a Tugo Bike Share bicycle to the local authorities and to Tugo Bike Share's Customer Service at 877-ONETUGO as soon as possible, but in no event later than 24 hours after the occurrence of the accident or injury.
User agrees if User is unable to report identifying information due to a medical emergency, Company may, at its discretion, provide personal and contact information to the authorities upon their request.
Section 13. Additional Fees.
If the Tugo Bike Share bicycle is not returned to a Bike Dock within the Permitted Period of Continuous Use, then User will be charged a fee as provided in Section 9.3 of this Agreement. If the Tugo Bike Share bicycle is returned to a Bike Dock damaged or in a state of disrepair arising out of User’s negligence, except for normal wear and tear, then User will be charged a fee that is equal to the cost of repair. Such fees may be charged as soon as 24 hours after the Tugo Bike Share bicycle is not returned or is returned in a damaged state. Company will attempt to contact the User via telephone and email before charging the User's credit card, by using the contact information provided by the User when subscribing to the Service.
Section 14. Helmets.
Wearing a Snell, CPSC, ANSI, or ASTM approved helmet, properly sized, fitted, and fastened, while cycling may protect against an injury, or may lessen the severity of an injury, caused by an impact to the head; however, bicycle helmets are not 100% effective, do not protect against all head injuries, and do not protect against other injuries. Although some state and local laws do not require bicycle riders to wear helmets, Company does not provide helmets to Users, but recommends that all riders wear a Snell, CPSC, ANSI, or ASTM approved helmet that has been properly sized, fitted, and fastened, according to the manufacturer’s instructions. Company does not represent or warrant the quality or safety characteristics of any helmet, and User agrees that Company must not be held liable for any injury suffered by User while using the Service, whether or not User is wearing a helmet at the time of injury.
Section 15. Credit Card Matters.
You must input a valid credit card number and expiration date before You will be allowed to use the Service, and You do hereby represent and warrant that You are authorized to use the credit card (Company accepts only Visa or MasterCard). You do hereby authorize Company to charge Your credit card for all expenses incurred on Your Account, including all additional fees and repair charges. If You dispute any charge on Your Account, then you must contact Company within 10 days of Your receipt of Your statement containing the disputed charge. Users have an on-going duty to update all changes relating to their credit card. If a Daily User removes another Tugo Bike Share bicycle from a Bike Dock while the previous hold is still in effect, then an additional hold will not be placed on the User’s credit card. If the Tugo Bike Share bicycle is returned within the 24-hour maximum period of allowed use, then the hold may be released within ten days, depending on the User’s bank’s policies regarding holds. Company uses Authorize.net (“Processor”) as Our transaction payment processor. The transmission of data to Processor and the approval of a credit card should take less than 10 seconds; however, a credit card might not allow for an overcharge/overdraft, which means that a User’s transaction request could be denied. All denials of a transaction by a User’s bank, all holds, and all other similar issues are the User’s sole responsibility and should be dealt with between the User and his or her bank. Company takes reasonable steps to ensure that all data transmitted by Company is done safely and privately; however, despite those steps, Company cannot guarantee the complete security of all credit card and other data transmitted by Company or Processor. Please review the DISCLAIMERS and LIMITED LIABILITY sections set forth below, which are applicable to User’s use of the Service, including the transmission of credit card and other data.
Section 16. Termination.
User may terminate User's use of the Service at any time, and User may cancel User's Pass at any time; provided, however, that (i) no refund will be provided by Company, (ii) the term of this Agreement continues in accordance with Section 2 of this Agreement, the hold may remain on User’s credit card account for up to 10 days, even if User terminates User's use of the Service, and (iii) User may still be charged any applicable additional fees in accordance with Section 13 of this Agreement.
Section 17. Choice of Law; Dispute Resolution.
This Agreement is governed by, and must be construed and enforced in accordance with, the laws of the State of Arizona, excluding principles of conflicts of laws. For every dispute regarding this Agreement: (i) the prevailing party is entitled to its costs, expenses, and reasonable attorney fees (whether incurred at trial, on appeal, or otherwise) incurred in resolving or settling the dispute, in addition to all other damages or awards to which the party may be entitled; (ii) each party consents to the jurisdiction of the courts of the State of Arizona and agrees that those courts have personal jurisdiction over each party; (iii) venue must be in Tucson, State of Arizona; and the parties must submit the dispute to mandatory mediation held in the State of Arizona. Every mediation must be completed within 4 months of the date when the initial notice demanding mediation was provided by any party. If, for any reason, the dispute is not resolved through mediation within the 4-month period, then the parties may continue seeking to resolve the dispute by use of any process, including litigation by trial.
Section 18. Waiver.
No waiver of any breach of any provision of this Agreement is a waiver of any other breach or of any other provision of this Agreement. The terms of this Agreement may be waived or amended only in writing and only by the party that is entitled to the benefits of the term being waived or amended.
Section 19. Cumulative Remedies.
All rights and remedies granted under or referred to in this Agreement are cumulative and nonexclusive, and resort to one does not preclude resort to another or to any other right or remedy provided by law.
Section 20. Final Agreement.
This Agreement contains the complete, final, and exclusive integrated agreement between the parties with respect to its subject matter. This Agreement supersedes all other prior agreements, written or oral, relating to such subject matter. At any time and from time to time, and without User’s consent, Company may unilaterally amend, modify, or change this Agreement, in its sole discretion and without any notice or cause. By continuing to use any Service after any amendment, modification, or change, User has agreed to be bound by all such amendments, modifications, and changes. User must carefully review this Agreement on a regular basis to maintain awareness of all amendments, modifications, and changes.
Section 21. Representations.
Each party (“Promising Party”) represents and warrants to the other party that: (i) the Promising Party has the legal power and authority to enter into this Agreement and to undertake and perform all of its duties and obligations hereunder; (ii) there is no contract or other legal obligation that prevents the Promising Party from entering into this Agreement or from undertaking or performing all of its duties and obligations hereunder; and (iv) this Agreement is the Promising Party’s legally binding and fully enforceable agreement.
Section 22. Contract Interpretation.
The headings in this Agreement do not affect the interpretation of this Agreement. “Or” is not be exclusive in its meaning. “Including” means “including, but not limited to.” “Herein,” “hereunder,” and other similar terms refer to this Agreement as a whole and are not limited to the specific section on paragraph where they appear. Plural terms refer to all Users of the relevant class, and singular terms refer to one or more Users of the relevant class. All pronouns include the masculine, feminine, and neuter pronoun forms. All schedules and exhibits referred to herein are hereby incorporated by reference.
Section 23. Notices.
You may contact Company by writing, calling, or emailing Company at the street address, telephone number, and email address listed below:
Shift Transit
930 E Broadway
Tucson, AZ 85719
Customer Service: 877-ONETUGO
customerservice@tugobikeshare.com
Section 24. Releases.
“Claims” means, collectively, any and all claims, injuries, demands, liabilities, disputes, causes of action (including statutory, contract, negligence, or other tort theories), proceedings, obligations, debts, liens, fines, charges, penalties, contracts, promises, costs, expenses (including attorneys’ fees, whether incurred at trial, on appeal, or otherwise), damages (including consequential, compensatory, or punitive damages), or losses (whether known, unknown, asserted, unasserted, fixed, conditional, or contingent) that arise from or relate to any Service, Tugo Bike Share bicycle, Station, Bike Dock, or related information, including User's use of any of the foregoing. In exchange for being allowed to use any Service, Tugo Bike Share bicycle, Station, Bike Dock, or related information, User (acting for User and for all of User's agents, affiliates, representatives, successors, heirs, and assigns) does hereby (i) fully and forever release and discharge Company, Service, Tugo Bike Share bicycle, Station, Bike Dock, and all of its owners, officers, directors, affiliates, employees, agents, representatives, successors, and assigns (collectively, “Company and its Related Parties”) from all Claims that User has or may have against Company and its Related Parties, except for Claims caused by Company's gross negligence or willful misconduct, and (ii) User agrees to indemnify and hold harmless Company and its Related Parties from and against all Claims, except for Claims caused by Company's gross negligence or willful misconduct. Such releases are intended to be general and complete releases of all Claims. Company and its Related Parties may plead such releases as a complete and sufficient defense to any Claim, as intended third beneficiaries of such releases.
Section 25. DISCLAIMERS.
YOU DO HEREBY ACKNOWLEDGE AND AGREE THAT YOUR USE OF ANY SERVICE, BICYCLE, STATION, BIKE DOCK, OR RELATED INFORMATION IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS RELATED PARTIES DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, COMPATIBILITY, SECURITY, ACCURACY, NONINFRINGEMENT, AND USEFULNESS, WITH RESPECT TO ANY SERVICE, BICYCLE, STATION, BIKE DOCK, OR RELATED INFORMATION, WHICH ARE ALL PROVIDED “AS IS” AND “AS AVAILABLE” (AND YOU RELY ON THEM SOLELY AT YOUR OWN RISK). WE DO NOT REPRESENT OR WARRANT THAT ANY SERVICE, BICYCLE, STATION, BIKE DOCK, OR RELATED INFORMATION WILL BE IN GOOD REPAIR OR ERROR-FREE, AND DELAYS, OMISSIONS, INTERRUPTIONS, OR INACCURACIES COULD EXIST IN ANY SERVICE, BICYCLE, STATION, BIKE DOCK, OR INFORMATION. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS FOR USING ANY SERVICE, BICYCLE, STATION, BIKE DOCK, OR RELATED INFORMATION, AND WE ARE NOT LIABLE FOR ANY CLAIM ATTRIBUTABLE TO ANY OF THE FOREGOING.
Section 26. LIMITED LIABILITY.
YOU DO HEREBY ACKNOWLEDGE AND AGREE THAT COMPANY AND ITS RELATED PARTIES ARE NOT RESPONSIBLE OR LIABLE FOR ANY CLAIM, INCLUDING THOSE THAT ARISE OUT OF OR RELATE TO (A) ANY RISK, DANGER, OR HAZARD DESCRIBED IN THIS AGREEMENT, (B) YOUR USE OF, OR INABILITY TO USE, ANY SERVICE, BICYCLE, STATION, BIKE DOCK, OR RELATED INFORMATION, (C) YOUR BREACH OF THIS AGREEMENT OR YOUR VIOLATION OF ANY LAW, (D) ANY NEGLIGENCE, MISCONDUCT, OR OTHER ACTION OR INACTION BY YOU, (E) YOUR FAILURE TO WEAR A BICYCLE HELMET WHILE USING A TUGO BIKE SHARE BICYCLE, OR (F) ANY NEGLIGENCE, MISCONDUCT, OR OTHER ACTION OR INACTION OF ANY THIRD PARTY. YOU DO HEREBY WAIVE ALL CLAIMS WITH RESPECT TO ANY OF THE FOREGOING, INCLUDING THOSE BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER GROUNDS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIMS. OUR TOTAL LIABILITY FOR ALL CLAIMS, INCLUDING THOSE BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER GROUNDS, IS LIMITED TO THE SUM OF $100. SOME JURISDICTIONS DO NOT ALLOW FOR LIMITED LIABILITY OR EXCLUSION OF IMPLIED WARRANTIES; AND, IF ANY OF THOSE LAWS APPLY TO YOU, THEN SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Section 27. Partial Invalidity.
If any provision of this Agreement, or any paragraph, sentence, clause, phrase or word, or the application thereof, in any circumstances, is adjudicated by a court of competent jurisdiction to be invalid, the validity of the remainder of this Agreement shall be construed as if such invalid part were never included herein.
Section 28. JURY WAIVER.
EACH PARTY HERETO HEREBY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY (WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY). EACH PARTY HERETO (A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER AND (B) ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE BEEN INDUCED TO ENTER INTO THIS AGREEMENT BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION.