It’s important to practice safe and defensive cycling while riding Tugo through the streets of Tucson. If you are ever involved in a crash or have a problem with your bike during a trip, please call Tugo Customer Service at 1877-ONETUGO (663-8846). To ensure a safe and enjoyable ride, please take the following precautions
Tugo doesn’t provide helmets, but we strongly encourage all of our users to wear one.
Before getting on a bike, perform an ABC Quick Check. That’s A for Air, B for Brakes, and C for Chain. Tires should be firm meaning you shouldn’t be able to pinch the tire with your finger nor should the tire compress when you sit on the seat. You shouldn’t be able to pull or push the bike with both brakes engaged. Finally, check to make sure the chain is taut, rust free, and free of debris. If you notice a problem, please push the “Wrench” button on the handlebars and choose another bike.
The City of Tucson has over 250 miles of bike friendly infrastructure. We encourage all Tugo users to plan your route ahead of time to use the bike friendly routes. If you’re unsure where this infrastructure is, please refer to the Tucson Bikeways Map created by Pima Association of Governments.
Always ride with the flow of traffic, not against it.
Defensive cycling is the best way to keep yourself safe on a bike. This means the rider always obeys traffic signals, stops at stop signs, uses crosswalks (where available) or bicycle crossings, and yield to pedestrians.
Defensive cycling is the best way to keep yourself safe on a bike. This means the rider always obeys traffic signals, stops at intersections, uses crosswalks (where available), and yields to pedestrians.
Forget what you’re supposed to do in a certain situation? Check the stem between your handlebars for some quick tips on how to stay safe on your bike.
Even if you have a Bluetooth device or headphones, please don’t call, text or use your phone while riding. Please study your route beforehand or stop when using GPS.
When participating in a group ride, always ride single file or two abreast. Also, be sure to use hand signals when possible..