Have questions about how Tugo works? Contact our customer service team, 24 hours a day, 7 days a week. We would be happy to help you!

Phone: 1-877-ONETUGO (663-8846) 
Email: customerservice@tugobikeshare.com

If you already have a pass, please include the email address to which your account is linked or your Pass number to help us better assist you.